Triage Clerk (516716L12)
The Team
The Integrated Operations Centre (IOC) plays a critical role in supporting patient flow and the efficient delivery of care across the Royal Hobart Hospital. The Emergency Department is a key part of this function, providing essential administrative and clerical support that underpins safe, timely, and effective hospital operations.
Working as part of a broader multidisciplinary environment, the Emergency Department Clerical staff work closely with clinical, non-clinical, and operational teams to ensure accurate information management, coordinated patient journeys, and responsive service delivery. The team is focused on continuous improvement, data quality, and maintaining high standards that directly contribute to better outcomes for patients and the Tasmanian community.
The Role
You will need
-
Excellent communication skills, with the ability to build positive relationships with patients, visitors and healthcare professionals.
- The ability to remain calm, organised and adaptable in a busy and demanding environment.
- Strong administrative, data entry and computer skills, with a high level of accuracy and attention to detail.
- Well-developed time management skills and the ability to prioritise competing tasks.
- A collaborative approach and the ability to work effectively as part of a team.
- An interest in healthcare administration and a willingness to learn hospital systems, policies and procedures.
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Details of appointment
Permanent, part time, fully rotational shift worker position working across a 24/7 roster, working up to 56 hours per fortnight, commencing as soon as possible.
*Notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary
$76,849 to $82,996 pro rata per annum + our Employer 12% superannuation contribution is on top of this amount.
- Salary range is in accordance with Public Sector Unions Wages Agreement 2025
Salary Packaging
You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.
Benefits available to eligible candidates
- Professional development and accelerated pathways.
- A range of leave entitlements, including study leave and Professional Development Support.
- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.
More information about our Employee Benefits can be found here
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
Application Guide:
How to apply
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1–2-page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
*applications from Recruitment agencies will not be accepted for this role
*only Recruitment Agencies specifically contracted are invited to provide applicants to this role
For more information
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
Name: Sheree Ellis
Position: Manager, Administration Services
Phone number: 0407 297 761
Email address: sheree.ellis@ths.tas.gov.au
What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!
Tasmanian Health Careers | Tasmanian
Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).
Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.