Patient Flow Assistant (510512L10)

  • South, TAS, Australia
  • Hospitals & Primary Care - Hospitals Sth
  • Client Service
  • Health/Hospital
  • Permanent, part-time
  • Closing at: 26 Oct 2026 - 11:55pm AEDT
  • Health and Human Services (Tasmanian State Service) Award, General Stream, Operational Health Officer, Level 2
  • Department of Health
  • $65,827 to $68,854 per annum
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The Team

The Integrated Operations Centre team works collaboratively across Royal Hobart Hospital to support patient flow, hospital operations, and quality care. Together, the team helps ensure patients receive timely, safe, and coordinated services.

The Role

  • Assist in the transfer of patients, where required across the campus, to expedite access to inpatient beds and encourage patient flow through the RHH during Transit Lounge business hours.
  • Provide Hospital Aide and general housekeeping services including monitoring and sourcing of patient specific equipment and maintenance, working within infection control guidelines, to support patient flow and accessible care within the RHH campus, including attend all Code Blue/MET calls after hours to undertake tasks as directed by the Clinical Manager.
  • Under the direct supervision and direction of Nursing staff assist in the manual and/or mechanical transfer and positioning of patients and porterage services, including electric wheelchair, overhead hoist, in accordance with manual handling guidelines and legislation.

You will need

  • Demonstrated knowledge and experience in providing hospital aide, general housekeeping and porterage services, including managing equipment and cleaning in accordance with infection control practices and monitoring ward/unit stock and stores and ordering where appropriate, to support the facilitation of the timely flow of patients across the RHH campus.
  • Sound interpersonal and communication skills with the ability to effectively work individually and as part of a multidisciplinary team, adapt to changing demands within the workplace, apply a compassionate respectful approach with patients and colleagues contributing to a harmonious working environment
  • Demonstrated ability to use information technology to support service delivery and sound organisational skills with the ability to prioritise tasks in a solution focused and tactful way 

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application

Why Tasmania 

The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.

Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Details of appointment

Permanent, part time, shift worker position, working 48 hours per fortnight, commencing from as soon as is practicable. 

*Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary

$65,827 to $68,854 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.

  • Salary range is in accordance with Health and Human Services (Tasmanian State Service) Award. 

Salary Packaging 

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible. 

Benefits available to eligible candidates

  • Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Eligibility

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties: 

Application Guide:  

How to apply

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

*applications from Recruitment agencies will not be accepted for this role

For more information

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Laura Callaghan
Position: Nurse Unit Manager 
Phone number: 0460 037 417
Email address: laura.callaghan@ths.tas.gov.au

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Move to Tasmania | Tasmanian

One Health Podcast - Spotify 

One Health Podcast - Apple 

Tasmanian Health Careers | Tasmanian 

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

 

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