About the role

As Manager, Operations at the Tasmanian Racing Integrity Commissioner (TasRIC), you will lead the delivery of complex investigations on behalf of the Commissioner and oversee complaints management across the organisation.

• Oversee best-practice case management and complaints processes.
• Manage the complaints and case management system.
• Provide expert advice on investigations, complaints handling, legislation, policy and procedures.
• Supervise the collection, analysis and dissemination of intelligence and investigative information.

This is a permanent position in Hobart working 73.50 hours per fortnight (minimum 58.80 hours by negotiation).

Our ideal candidate

• Specialised expertise and experience overseeing complex and sensitive complaints and investigations.
• Proven ability to develop and implement strategic initiatives while delegating effectively.
• Experience using contemporary data analysis, statistical, and intelligence software packages.
• Strong leadership skills with the ability to motivate teams and drive results.
• Excellent communication and stakeholder engagement skills.
• Sound analytical and problem-solving abilities in a regulatory or investigative environment.

Position requirements

• Pre-employment conviction check.
• Current motor vehicle drivers’ licence.

We offer

• Competitive salary, 12% superannuation contribution, and salary sacrificing options.
• Excellent leave entitlements (plus paid shutdown between Christmas and New Year).
• Special staff benefits from nominated Health Funds and AVIS vehicle hire.
• Access to Fitness Passport, a corporate health and fitness program providing access to over 50 gyms and pools throughout Tasmania.
• Access to a free and confidential Employee Assistance Program (EAP).

About us

The Department of Natural Resources and Environment Tasmania (NRE Tas) is committed to our vision of “delivering a sustainable Tasmania” where our natural resources, cultural values and environment are recognised and used sustainably to support our future prosperity. We take pride in fostering a workplace where diversity is celebrated, inclusivity is embraced, and safety is paramount. 

We are committed to building a positive and proactive child safe culture to support child safety and wellbeing. We strive to create an environment where every individual feels respected, valued, and empowered to bring their authentic selves to work.

We understand that work-life balance is essential for personal and professional success. That’s why we offer flexible work options and are dedicated to making workplace adjustments that empower individuals to fully engage and excel in their roles.

How to apply

• Review the Statement of Duties
• Click the "Apply" button. Alternatively, you can apply via jobs.tas.gov.au.
• Complete the application form.
• Upload your Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties.
• Attach a copy of your current Resumé/CV.

Refer to the Advice to Applicants document for further information.

If you are unable to submit your application online, please contact Recruitment via recruitment@nre.tas.gov.au.

If you require any reasonable adjustments during the recruitment process, please let us know.

Applicants should note that, for a period of twelve months from the date of advertising, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

For more information please contact:

Sean Carroll
Tasmanian Racing Integrity Commissioner
Email: sean.carroll@racingintegrity.tas.gov.au     
Phone: 0428 347 840

We encourage you to get in touch for a confidential conversation about the role if you have any questions!