Location

Hobart

Period of Appointment

Permanent

Hours per fortnight

Full time, 73.5 hours per fortnight

Duties

Provide assistance and be a conduit of contact and intervention with specialist support services to emergency service workers (including volunteers), employees and their families experiencing difficulty caused by events such as bereavement, injury, illness or hospitalisation, long term sick leave, personal or relationship issues, transition to retirement / resignation or workplace issues.

The client base comprises staff (including volunteers) from Ambulance Tasmania, Forensic Science Service Tasmania, the State Emergency Service, the Tasmania Fire Service, Tasmania Police and DPFEM State Service employees.

• Provide a point of contact and support for emergency service workers (including volunteers) and employees experiencing levels of distress or difficulty.
• Provide support and facilitate access to appropriate psychological and other specialist support services for emergency service workers (including volunteers) and employees.
• Provide a point of contact and support for family members experiencing levels of distress, difficulty or relationship issues attributed to emergency service work.
• Provide support and facilitate access to appropriate psychological and other specialist support services to family members as appropriate.
• In consultation with managers, employees and other relevant stakeholders coordinate and deliver wellbeing responses to specific matters. As part of the Wellbeing Support team, coordinate and deliver wellbeing responses to emergency incidents.
• Raise awareness of wellbeing services available to all staff, promote and deliver healthy lifestyle and awareness campaigns or programs that aim to build resilience, self-management, and positive mental health in the workforce.

Essential Requirements

• A current driver’s licence.

Pre-Employment Checks 

The Head of the State Service has determined that a person nominated for appointment to this position is to satisfy a pre-employment check before taking up the appointment, promotion or transfer. Any relevant serious criminal offence or repeated serious offences over any period, which are not mitigated by additional information, may provide grounds for declining an application for appointment. Such offences would include, but are not limited to:

• Arson and fire setting;
• Sexual offences;
• Dishonesty (e.g. theft, burglary, breaking and entering, fraud);
• Deception (e.g. obtaining an advantage by deception);
• Making false declarations;
• Violent crimes and crimes against the person;
• Malicious damage and destruction to property
• Trafficking of narcotic substance;
• False alarm raising. 

Desirable Requirements

Applicants who have completed Mental Health First Aid Training, Connecting with People or other mental health/wellbeing training will be viewed favourably.

Statement of Duties and Associated Documents

004191, 004192, 004551, 004552, 004581, 004582, 005257 - SoD - Wellbeing Support Officer - Band 5.docx

004191, 004192, 004551, 004552, 004581, 004582, 005257 - SoD - Wellbeing Support Officer - Band 5.pdf

Short Form Application Guidelines for Applicants Final.DOCX

Short Form Application Guidelines for Applicants Final.pdf

DPFEM is a child safe organisation which is committed to the safety and wellbeing of children and young people; and every member of DPFEM has a responsibility to keep all children safe.  

As the organisation moves towards a more inclusive workplace which better reflects our community, we welcome applicants from diverse backgrounds, cultures and abilities, and those that may require flexibility such as part-time, compressed days, or adjustments around start or finish times.

How to Apply

To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV. 

Online applications will only be accepted, please click the blue Apply now button to apply. If you experience any technical difficulties, please contact (03) 6173 2054.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.

Further Information

For further information on this position, please contact Meg Power, Client Services Manager on meg.power@dpfem.tas.gov.au

Applications close on:

**Tuesday 24 February 2026 at 11:55pm