Business Consultant (000549)


Department of Premier and Cabinet
Community and Government Services
Digital Strategy and Services
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

Tasmanian State Service Award - General Stream Band 5

Salary:

$99,482.00 to $104,352.00 per annum

Employment type:

Permanent, full-time

Region:

Statewide

Job description:

As a Business Consultant in Corporate Applications and Services, Digital Strategy and Services (DSS), you’ll be working within a skilled and innovative team in a supported environment, with exciting development opportunities. While the role includes working to support DSS customers for HR information systems (including EmpowerHR), you’ll have opportunities to work with new, contemporary, innovative products as part of DSS’ expanding service catalogue. As a Business Consultant, you’ll provide high-quality leadership in application consulting, service delivery and customer management of human resource, and workplace intelligence and management systems for a range of DSS customers. Your work will include business and data analysis, product troubleshooting, system testing, change management, and high-level liaison and advisory services at vendor and customer levels.

Having a diverse workforce that represents the wider Tasmanian community is very important to us and we actively encourage applications from people with disabilities, from culturally and linguistically diverse backgrounds, people who may identify as LGBTQI+, and all genders. We recognise the value, unique skills and knowledge that Aboriginal employees bring to the workplace and welcome and encourage applications from Aboriginal people.

We are committed to putting the rights and wellbeing of children and young people at the centre of what we do. We will employ the right people. We will embed a culture of self-reflection and continuous improvement. We will have the courage to change what needs to be changed. We will regularly review our policies and structures through a child and youth safety lens. Our people will be equipped with the skills to recognise and respond to signs of harm. We are growing a culture where everyone takes responsibility, shares information, and speaks up if something doesn’t seem right. Together, we’re creating a place where all children and young people are safe from harm.

We support reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact person listed for this vacancy.

We understand that people have different needs to manage their work and life and to support people we embrace the benefits of flexible working arrangements. Talk to us about how this could work for you.

Hours per fortnight

73.5 hours - flexible options available. 

Duties

  1. Provide consulting services to customers on HR, Workplace Intelligence, Reporting, Identity and related systems.  This will include working closely with customers and vendors to find solutions to business problems.  Realising whole of government opportunities relating to identity management and enterprise workforce intelligence systems.
  2. Participate in system projects with a view to implementing components or improving system usage on a Whole of Service basis.  Play a lead role in change management tasks associated with new releases of products used and maintain appropriate user documentation.
  3. Co-ordinate enhancement and support requests associated with the HR information System, Microsoft PowerBI reporting suite and associated applications covered by Crown or DSS contracts utilising ITIL service management principles with a focus on continuously improving service delivery.
  4. Conduct product presentations on new or existing functions and ensure customers are abreast of new release features.  Organise and facilitate user forums. Co-ordinate and or deliver training programs relating to the HRIS , Self Service administration and Business Intelligence and Reporting services.
  5. Assist in maintaining customer reporting solutions using contemporary distribution methods.  Monitor and evaluate emerging workplace intelligence and reporting techniques.  Assist in administration of the Workforce Information and Reporting Service (WIRS) and preparation of Whole of Government employment statistics using the WIRS system.
  6. Oversee the delivery of financial and payroll services, end of month and end of financial year accounting procedures involving some out of hours work or scheduling / job streaming.  In collaboration with customers and DSS Technology staff, develop and test disaster recovery and contingency procedures.
  7. Coordinate the development, maintenance and ongoing support of HRIS , Reporting, Identity and other corporate systems including maintenance of System and User documentation and liaison with vendors.
  8. The incumbent can expect to be allocated duties, not specifically mentioned in this document, that are within the capacity, qualifications and experience normally expected from persons occupying positions at this classification level.

Desirable Requirements

Satisfactory completion of an appropriate course of study at a tertiary institution or relevant experience, particularly in relation to Human Resource systems and/or Enterprise Business Intelligence reporting.

Download the Statement of Duties and any Associated Documents

Download File SoD - Business Consultant (000549).docx

Download File SoD - Business Consultant (000549).pdf

Download File Advice for applicants for positions at DPAC.docx

Download File Advice for applicants for positions at DPAC.pdf

How to apply

Electronic submission of application is preferred, please click the blue 'Apply Now' button.

You will be prompted to upload a 1-2 page short application outlining your experience, skills and knowledge as they relate to the Statement of Duties and a resume.  

Please note that we do not require a separate statement addressing the selection criteria.

If you have any difficulty uploading your application, please contact us prior to the closing date on (03) 6165 9920.

For more information

James Saunders
Senior Service Lead - Corporate Applications and Technology
James.Saunders@dpac.tas.gov.au
Phone: (03) 6232 7508

Refine search

Employment type

Regions

Categories

Agencies

  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.