Do you have a bubbly personality and can communicate with people from all walks of life? How are you at making good first impressions? Do you like providing genuine care for others day to day?

We are seeking an outgoing, organised and empathetic person, with a strong attention to detail, to join us in this client-facing role. As the first point of contact in reception, you’d be the “face” of the Public Trustee, Launceston

Your new role will primarily be responsible for reception duties, and completing administration tasks and as your competency grows, so will the opportunities for further development and training.

We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTIQA+) people.

Public Trustee supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.

We are a diverse and inclusive workplace and understand the importance of flexible working arrangements.  Talk to us about how this could work for you.

Hours per fortnight

73.50 hours per fortnight.

You must be able to work full time, in the office, between the hours of 8.45am – 5.06pm Monday to Friday. 

Duties

1. Responsible to perform a wide range of duties including being the first point of contact for clients and stakeholders, managing telephone, email and other enquiries, mail distribution, receipting deliveries, procurement of office supplies and other front office tasks.
2. Provide complex administrative and clerical support for the organisation, in particular the legal department including preparation of documents and correspondence compiling, vetting and lodgement of legal documents, witnessing legal documents, data input, detailed record-keeping, opening and closing of files, archiving of records, and maintenance of databases.
3. Provide prompt and accurate support across a range of diverse tasks in accordance with procedures. These areas may include, but are not limited to: booking, and collating relevant information for legal appointments, raising customer invoices, obtaining and collating information for the Daily Deaths processes, advertising, and assisting with training of less experienced staff.
4. Perform any other duties as requested by departments at the classification level that are within the employee’s competency and training.

Pre-employment Checks

The Head of State Service has determined that the person nominated for this vacancy is to satisfy a pre-employment check before taking up the appointment, promotion or transfer.

The following checks are to be conducted:

1. Pre-employment checks

• Arson and fire setting
• Violent crimes and crimes against the person
• Sex-related offences
• Drug and alcohol related offences
• Crimes involving dishonesty
• Crimes involving deception
• Making false declarations
• Malicious damage and destruction to property
• Serious traffic offences
• Crimes against public order or relating to the Administration of Law and Justice
• Crimes against Executive or the Legislative Power
• Crimes involving Conspiracy

2. Disciplinary action in previous employment.

3. Identification check.

Desirable Requirements

• Certificate III or IV in Business Administration or Business (Legal Services) or relevant experience.

Download the Statement of Duties and any Associated Documents

 Statement of Duties (850163) Administrative Officer (BSU) - Oct 2023.docx

 Statement of Duties (850163) Administrative Officer (BSU) - Oct 2023.pdf

 Information for Applicants (PT) Short Form Application.docx

 Information for Applicants (PT) Short Form Application.pdf

 FAQs (PT) Short Form Application.docx

 FAQs (PT) Short Form Application.pdf

How to apply

To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.

Please note that we do not require a separate statement addressing the selection criteria.

Please apply online by clicking the 'Apply Now' button.

Refer to the 'Information for Applicants (PT)' document for further information.  Please note, attachments must be in Microsoft Word or PDF format.

If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 4912.

For more information

Natalie Vermey
Team Leader, Business Services Unit
nvermey@publictrustee.tas.gov.au 
Phone: (03) 6235 5292