We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.

The Department of Justice supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.

We are a diverse and inclusive workplace and understand the importance of flexible working arrangements.  Talk to us about how this could work for you.

Hours per fortnight

73.50 hours per fortnight - flexible options available. 

Duties

1. Manage IT resources including leading and managing the IT team, including internal, contract and supplier staff ensuring learning and development and coaching to build capability and capacity.
2. Project manage and implement TLA’s initiatives as part of the ICT Strategy and align IT policies, practices and programs to the strategy and business direction by strengthening TLA’s cyber security and IT governance and structure. This includes:

• platform modernisation to create process efficiencies
• changes to the IT operating model
• enhancing customer centricity; and
• data and integration developments

3. Manage and lead TLA’s IT functions, including the procurement of hardware and software, developing and maintaining systems architecture, defining standards and protocols and identifying requirements and improvement opportunities.
4. Identify and establish suitable third-party relationships / partnerships to accelerate the delivery of technology, manage the strategic relationship between TLA and technology vendors including:

• monitoring vendor performance
• implementing technology solutions; and
• overseeing compliance with IT security standards.

5. Develop strategies to improve the service delivery of ICT functions to mitigate risk including maintenance of an IT risk register and escalation of risks   
6. Maintain and enhance business resilience controls including IT disaster recovery and business continuity management including leading and implementing ICT crisis response as required.
7. Work with TLA’s ICT team and key vendors to continuously monitor and enhance TLA’s cyber security environment including improving maturity using ISO27001 and Essential Eight frameworks.
8. Participate as a member of TLA’s Leadership Team, contributing to the strategic planning, risk management processes and outcomes, and provide advice and recommendations on IT matters affecting the organisation including Working with the Associate Director Business Services to contribute to the development and management of ICT budgets.
9. Manage IT related projects, including the monitoring of technology capital and operational budgets including business change management and business process change tasks, including developing and delivering communication plans, and coordinating and organising relevant training.
10. Leverage a comprehensive understanding of the justice sector, legal aid and TLA’s clients and services to:

• develop a thorough understanding of TLA’s business needs to identify and evaluate opportunities for enhancing TLA’s ICT capability.
• perform appropriate cost/benefit analysis; and recommend solutions as required to support service delivery improvements.

11. Represent TLA on relevant whole of government committees and working groups.
12. The incumbent can expect to be allocated duties, not specifically mentioned in this document, that are within the capacity, qualifications and experience normally expected from persons occupying positions at this classification level.

Desirable Requirements

• Tertiary qualification in ICT or a related discipline.
• A minimum 5 years’ experience in a similar role within a client-focused service delivery environment.

Download the Statement of Duties and any Associated Documents

 Statement of Duties (357970) Head of ICT Sept 2024.docx

 Statement of Duties (357970) Head of ICT Sept 2024.pdf

 Information for Applicants (DOJ) Short Form Application.docx

 Information for Applicants (DOJ) Short Form Application.pdf

 FAQs Short Form Application.docx

 FAQs Short Form Application.pdf

How to apply

To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.  We do not require a separate statement addressing the selection criteria.

Please note if you submit the details of your referees with your application the Selection Panel may contact them without notifying you.

Please apply online by clicking the 'Apply Now' button.

Refer to the 'Information for Applicants (DOJ)' document for further information.  Please note, attachments must be in Microsoft Word or PDF format.

If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 4914.

For more information

Name: Kristen Wylie
Position: Director
Email: kristen.wylie@legalaid.tas.gov.au
Phone: (03) 6432 5000

Reasonable Adjustment Queries

Organisational Development and Design Team
(03) 6165 7603