The Team:

The Family Violence Counselling and Support Service (FVCSS) offers a specialised counselling and support to assist adults, children and young people, children who have experienced family violence. This service is part of the Safe at Home service system, with a strong focus on the safety and well-being of victim survivors of family violence.

The Role:

• Act as the first point of contact for the Family Violence Service through telephone and face to face contact with clients and the general public.
• Provide administrative support for the multidisciplinary team through efficient and effective office management, reception duties and administrative tasks.
• Respond to enquiries from clients, the public and other service providers by telephone, email, fax and in person.
• Exercise initiative, judgment, sensitivity and discretion in undertaking all tasks.

You will need:

• Demonstrated ability to effectively communicate, negotiate and liaise with a wide range of people in a sensitive and confidential manner, in both the Government and non-Government sectors.
• Knowledge of and experience in sound office management practices along with a high standard of administrative and clerical skills, together with highly developed computer skills including competency in the use of diary management tools, word processing tools, spreadsheets, database packages and computerised financial management information systems.
• Knowledge of and experience in human resource management systems and processes, or the ability to acquire such knowledge. 

Details of appointment:

Fixed term, part time working up to 38 hours per fortnight, commencing as soon as possible for a period of six months.  

*Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary: $73,811 to $79,779 per annum Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022.

Salary Packaging:

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates:

• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Eligibility:

Successful applicants will be required to meet the essential criteria.

• Current Working with Children Registration

*Registration/licences that are essential requirements of this role must remain current and valid at all times whilst employed in this role and the status of these may be checked at any time during employment. It is the employee’s responsibility to ensure that registration/licences remain current and to advise the Employer if their circumstances change. This includes notifying the Employer if a registration/licence is revoked, cancelled or has its conditions altered.

Applicants should note the following criteria are desirable:

• Current Driver’s Licence

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties: 

• Reception and Administration Officer Band 3 WWCR (WORD)

Application Guide:  

• Applicant Guide (WORD)

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1–2-page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Allison Bassett
Executive Support Officer - Family Violence Counselling and Support Service
0417 509 011
allison.bassett@ths.tas.gov.au 

What it is like working at the Department of Health? 

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify 

One Health Podcast - Apple 

Tasmanian Health Careers | Tasmanian 

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.