The Team:
The Volunteer Support and Training Coordinator works within Ambulance Tasmania, part of the Department of Health's Community Mental Health and Wellbeing Group. This role is a part of the North West regional leadership team while also being embedded in other key collaborative and supportive teams that includes:
- Regional Training Units (RTUs)
- Education and Professional Development Unit (E&PD)
- Statewide Volunteer Services (SVS)
- Operational Support Staff across North, North West, and South Tasmania
Together, this team ensures the recruitment, onboarding, training, and ongoing support of Volunteer Ambulance Officers (VAOs). They coordinate induction programs, maintain compliance records, and develop training materials tailored to the needs of the volunteer workforce. The team is committed to statewide consistency, quality service delivery, and continuous improvement in volunteer engagement across Tasmania.
The Role:
Manage Volunteer Ambulance Officers (VAOs) support, recruitment and training activities in a designated region, ensuring statewide consistency through effective collaboration, to ensure provision of a VAO workforce to the operational regions.
Manage recruitment and onboarding processes for VAOs including targeted recruitment campaigns in locations where VAOs are required, to support the Volunteer workforce in its contribution to the service delivery model of Ambulance Tasmania (AT).
You will need to:
- In consultation with the Regional Leadership Team, Education and Professional Development Unit (E&PD), Regional Training Units (RTUs) and other stakeholders, manage VAO recruitment, induction and onboarding processes to ensure provision of a Volunteer Ambulance Officer workforce to the operational regions.
- Design and implement appropriate evaluation tools to measure the quality and effectiveness of VAO recruitment, onboarding and retention processes including regular reporting to the Director Statewide Volunteer Services (SVS) and make recommendations for change when required.
- Coordinate training associated with the VAO onboarding process, including recruitment activities, organisation and conduct of induction courses in conjunction with RTUs and regional operational support staff
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Why Tasmania:
The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.
Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.
Details of appointment:
Permanent full time, shift worker (fully rotational) position, working 76 hours per fortnight, commencing from March 2026.
*notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary: $139,680 to $141,062 per annum. Our Employer 12% superannuation contribution is on top of this amount.
- Salary range is in accordance with Ambulance Tasmania Agreement 2022.
Salary Packaging:
You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.
Allowances:
- Professional Development Allowance of up to $1000 per annum
- Employees employed at the following Remote site will be paid a Remote and Rural allowance of 8% of base Salary. Miena, Queenstown, Strahan or Zeehan
- Employees employed at the following Remote site will be paid a Remote and Rural allowance of 4% of base Salary. Beaconsfield, Bicheno, Bridport, Bruny Island, Campbell Town, Deloraine, George Town, Nubeena, Oatlands, Ouse, Scamander, Scottsdale, Smithton, Swansea, St Helens or Triabunna
Benefits available to eligible candidates:
- Travel and relocation assistance support available for eligible appointees from overseas and interstate.
- Professional development and accelerated pathways.
- A range of leave entitlements, including study leave and Professional Development Support.
- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.
More information about our Employee Benefits can be found here
Eligibility:
Successful applicants will be required to meet the essential criteria.
- Registered with the Paramedicine Board of Australia
- Holds a Bachelor of Paramedic Science and relevant work experience or other qualification approved by the Service
- Current Driver’s Licence
*Registration/licences that are essential requirements of this role must remain current and valid at all times whilst employed in this role and the status of these may be checked at any time during employment. It is the employee’s responsibility to ensure that registration/licences remain current and to advise the Employer if their circumstances change. This includes notifying the Employer if a registration/licence is revoked, cancelled or has its conditions altered.
Applicants should note the following criteria are desirable:
- Completion of a state-based ambulance service graduate program
Note: - Please refer to the Application Guide for more information of pre-employment check.
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
Application Guide:
How to apply:
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
*Applications from Recruitment agencies will not be accepted for this role
For more information:
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
Name: Casey Stark-Allen
Position: Director Operations, North West
Phone number: 0458 831 484
Email address: Casey.stark-allen@ambulance.tas.gov.au
What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!
Make It Tasmania | Move for a great lifestyle
One Health Podcast - Spotify
One Health Podcast - Apple
Tasmanian Health Careers | Tasmanian
Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.
