HRS - Client Services Officer (518062)


Department of Health
People & Culture
P&C - People Services
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 2

Salary:

$66,049 to $70,993 per annum

Employment type:

Fixed-term, flexible, Full Time

Region:

North West

Location:

TasTAFE Campus, C Block BURNIE

Job description:

Payroll Services are one part of the greater People and Culture team and each fortnight it is our responsibility to process timesheets, leave applications, employee contracts and update/maintain employee personal records for the North West Region. Working within Payroll Services we work within the frameworks of the State Service Awards and Legislation so ensure compliance.

The Team:

Payroll Services are one part of the greater People and Culture team and each fortnight it is our responsibility to process timesheets, leave applications, employee contracts and update/maintain employee personal records for the North West Region. Working within Payroll Services we work within the frameworks of the State Service Awards and Legislation so ensure compliance.

The Role:

The Client Services Officer role is a vital role within the Tasmanian Health System, through provision of payroll services and support to our Department of Health team members. 

As a member of the Payroll Services team, provide efficient and effective administrative support and assistance including routine processing within the Agency’s Payroll System, and the maintenance of records, information systems and databases.

You will need:

- Current Working with Children Registration (WWCR) as this role is located at the Burnie Tas        Tafe campus.
- Excellent organisational skills and ability to update and maintain personal records accurately.  

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Why Tasmania:

The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.

Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Details of appointment:

Fixed term full time, day worker position, working 76 hours per fortnight, commencing as soon as possible until December 31, 2025.

*notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary: $66,049 to $70,993 per annum. Our Employer 11.5% superannuation contribution is on top of this amount.

  • Salary range is in accordance with Public Sector Unions Wages Agreement 2022.

Benefits available to eligible candidates 

  • A range of leave entitlements, including Study leave and Professional Development Support.
  • Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

More information about our Employee Benefits can be found here

Eligibility:

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties: 

Application Guide:  

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

*Applications from Recruitment agencies will not be accepted for this role

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Caitlin-Rose Hack
Position: Payroll Supervisor - North West
Phone number: 0499 590 760
Email address: caitlin.hack@health.tas.gov.au 

What it is like working at the Department of Health? 

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify 

One Health Podcast - Apple 

Tasmanian Health Careers | Tasmanian 

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

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  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.