The Quality and Patient Safety Service:
- Hospitals North are currently undertaking the expansion of roles to support Quality and Patient Safety. It is an exciting time to join us, as we are positioning the team to be able to provide a continuous quality improvement focused service centred on consumers, strengthening our partnerships with clinicians and consumers alike.
- The team within the Quality and Patient Safety Service are committed to Excellence for our staff and community. For 2024 and 2025 we are focusing on effective Clinical Governance, eliminating avoidable harm and fostering a positive patient safety culture.
The Role:
- Will be part of our Consumer Feedback and Engagement Team supporting Hospitals North in improving consumer satisfaction and engagement.
- Providing a range of customer-focused support and information services related to the Patient Safety Service.
- Providing high level administrative support to the Patient Safety Service in relation to the role’s duties.
You will need:
- The ability to communicate effectively at range of levels with consumers of our healthcare services and staff at all levels of the organisation.
- The ability to work as part of an effective team in an open plan work environment.
- A proactive and positive approach to support consumer feedback and engagement.
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Why Tasmania:
The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.
Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.
Details of appointment:
Permanent full time, day worker position, working up to 76 hours per fortnight, commencing from as soon as possible.
*notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary: $73,811 to $79,779 per annum (Pro rata). Our Employer 11.5% superannuation contribution is on top of this amount.
- Salary range is in accordance with Public Sector Unions Wages Agreement 2022
Benefits available to eligible candidates:
- Professional development and accelerated pathways.
- A range of leave entitlements, including study leave and Professional Development Support.
- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.
Eligibility:
Applicants should note the following criteria are desirable:
- Current Driver’s Licence
- Certificate III or IV in business administration or similar
Note: - Please refer to the Application Guide for more information of pre-employment check.
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
Application Guide:
How to apply:
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
For more information:
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
Morag McPherson
Executive Director - Quality and Patient Safety
03 6777 4864
morag.mcpherson@ths.tas.gov.au
What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!
Make It Tasmania | Move for a great lifestyle
One Health Podcast - Spotify
One Health Podcast - Apple
Tasmanian Health Careers | Tasmanian
Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.