Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.
The Team:
You will be working as part of the centralised Department of Health ICT division. Digital Enterprise Services is one of several portfolios working collaboratively with subject matter experts across the division, focussing on the availability, performance and functionality of a suite of applications, including the Department's integration platform, its web sites, and database farm.
The Role:
The role delivers a range of business and/or project activities that enhance service delivery to achieve results. Within this context the role:
- Develops and provides advice, guidance, and support in one or more of the following: business improvement; customer service; event and/or learning management; information management; data collection and processing; business administration and/or project activities.
- Works collaboratively within, and across, teams and with stakeholders to meet agreed briefs and branch service standards.
- Works with Finance Systems, HR Systems and Enterprise Systems
You will need to:
- Be agile and able to join dots in a big picture quickly.
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Deliver outcomes that have a significant influence on service delivery performance and outcomes for the
business unit, ensuring that guidelines, systems, and processes are applied appropriately to integrate activities to
meet specified objectives.
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Inform and guide customers and interpret and explain complex operational procedures, including providing
advice and detailed information to clients and stakeholders.
- Provide business advice, services and support that meet customer requirements and improve the customer experience. Activities may encompass project management activities; performing information management or service management tasks; logging issues; actioning financial, procurement and human resources requirements; facilitating professional learning and other events; supporting the implementation of change initiatives; assisting customers with enquiries; and/or business as usual (BAU).
- Implement operational service delivery, process improvements and business solutions including the preparation and maintenance of supporting documentation. Facilitate others to better understand and utilise branch processes and procedures, including delivering training as required. Deliver support and services in accordance with service level agreements, standards, or business requirements.
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Details of appointment: General Stream, Band 4
Two Fixed term full time, day worker position, working 76 hours per fortnight, commencing from as soon as possible and for a period of 3 months.
*notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary: $81,915 to $94,263 per annum. Our Employer 11.5% superannuation contribution is on top of this amount.
- Salary range is in accordance with Public Sector Unions Wages Agreement 2022.
Benefit available to eligible candidates:
- Professional development and accelerated pathways.
- Excellent leave benefits: 20 days annual leave (pro rata), 20 days personal leave (pro rata), and study assistance leave if eligible.
- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
Application Guide:
How to apply:
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
For more information
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
Marcin Gadzinski
Manager - Business Systems
Marcin.Gadzinski@health.tas.gov.au
What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. listening to some of the lived experiences from within the department through some of our wonderful Nurses and hear about their journey in relocating to Tasmania! Make It Tasmania | Move for a great lifestyle
One Health Podcast - Spotify
One Health Podcast - Apple
Tasmanian Health Careers | Tasmanian
