Please note this position is also being advertised as a Clinical Nurse Specialist-Head to Health Phone Service (530838d) and multiple positions will be filled on merit.
The Role:
- Provide advice and information to callers of the Head to Health Phone Service, including consumers, carers and health professionals, about mental health and alcohol and other drugs (AOD) services and supports.
- Complete mental health assessments over the phone using the Initial Assessment and Referral Decision Support Tool (IAR-DST) and refer individuals to appropriate services according to their identified level of care.
- Provide leadership, secondary consultation, case review and assistance to other clinical and non-clinical team members.
You will need
- A minimum of two years post graduate employment in a clinical area directly applicable to mental health services
- Ability to build rapport to manage sensitive and difficult situations in an empathetic manner.
- Demonstrated capability to establish and maintain relationships and partnerships to improve outcomes for clients, carers, and internal and external stakeholders.
Note: Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Why Tasmania
The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.
Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.
Details of appointment:
Multiple fixed term full time and part time, day worker positions, working up to 76 hours per fortnight, commencing as soon as possible until 30 June 2026.
*notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary: $110,425 - $121,907 per annum. Our Employer 11.5% superannuation contribution is on top of this amount.
- Salary range is in accordance with Allied Health Professionals Public Sector Unions Wages Agreement No. 2 of 2022
- Please note that access to salaries beyond $119,290 is subject to qualifications and/or application to the personal upgrade scheme
- Professional Development Allowance of up to $1000 per annum
Benefits available to eligible candidates
- Professional development and accelerated pathways.
- Excellent leave benefits: 20 days annual leave (pro rata), 20 days personal leave (pro rata), and study assistance leave if eligible.
- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.
Eligibility:
Successful applicants will be required to meet the essential criteria.
- Satisfactory completion of an approved allied health professional tertiary qualification/program of study and registered with the relevant National Board or, in the case of self-regulated allied health professions, full membership/eligible for membership with the relevant professional association.
- Working with Vulnerable People Registration
*Registration/licences that are essential requirements of this role must remain current and valid at all times whilst employed in this role and the status of these may be checked at any time during employment. It is the employee’s responsibility to ensure that registration/licences remain current and to advise the Employer if their circumstances change. This includes notifying the Employer if a registration/licence is revoked, cancelled or has its conditions altered.
Applicants should note the following criteria are desirable:
- Current Driver’s Licence
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
Application Guide:
How to apply:
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
For more information:
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
Name: Anita Chung Gon
Position: Team Leader - Head to Health Phone Service
Phone number: 0437 853095
Email address: anita.chung.gon@health.tas.gov.au
What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!
Make It Tasmania | Move for a great lifestyle
One Health Podcast - Spotify
One Health Podcast - Apple
Tasmanian Health Careers | Tasmanian
Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.