Applications close:
AEST
Agency:
Department of State Growth
Award:
Tasmanian State Service Award - General Stream Band 4
Salary:
$83,011 to $95,547 per annum
Employment type:
Fixed-term, flexible, Fixed-term, full-time
Job description:
The occupant of this position will:
• Coordinate the day-to-day transactions for the Business Enquiries and Transactions Team.
• Lead and mentor the Business Enquiries and Transactions team to ensure client expectations are met or exceeded, on every occasion, by providing professional, efficient, and quality service.
• Provide the team with ongoing training and sound advice to achieve the accurate and efficient delivery of a broad range of client services for Registration and Licensing Services, including:
o Providing the team with sound advice on a various registration and licensing transactions and client enquiries.
o Timely investigation and liaison with clients and stakeholders to resolve issues or problems for a range registration and licensing matters; and
o The accurate collection, receipt, and refund of monies in accordance with established legislation, policies, and procedures.