Regulatory Information Officer - Helpline (355689) - Worksafe Tasmania
Department of Justice
WorkSafeTasmania
Industry Safety
Applications must be submitted by
Position details
Applications close:
AEST
Award/Classification:
General Stream Band 4 - Tasmanian State Service Award
Salary:
$86,325 to $99,237 per annum
Employment type:
Permanent, full-time
Job description:
The primary role of a Helpline Inspector Regulatory Information Officer is to provide advice and information to employers, employees and others on their rights and responsibilities regarding workplace health and safety, workers rehabilitation and compensation, dangerous substances, legislated licensing requirements, long service leave and other legislation administered by WorkSafe Tasmania. Receive and document information concerning workplace accidents and incidents and complaints of legislation non-compliance.

We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.
The Department of Justice supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.
We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.
Hours per fortnight
73.50 hours per fortnight - flexible options available.
Duties
- Provide timely and accurate advice, information, guidance and support by telephone and other electronic means to employers, employees and others regarding workplace health and safety, workers rehabilitation and compensation, dangerous substances, legislated licencing requirements, long service leave and other legislation administered by WorkSafe Tasmania.
- As part of a team in an office based environment assist in the maintenance and distribution of publications to help employers, employees and others understand their rights and responsibilities regarding workplace health and safety, workers rehabilitation and compensation, dangerous substances, legislated licensing requirements, long service leave and other legislation administered by WorkSafe Tasmania.
- Receive and record information regarding workplace accidents/incidents and complaints of legislation non-compliance.
- Provide research and assistance in developing and maintaining a resource of information to assist in answering enquiries on workplace issues.
- Assist other officers and divisional units to deliver and complete allocated programs and projects.
- Assist in the creation, updating and maintenance of departmental doctrine / guidance material, for information systems, workplace inspections and investigations.
- Assist in maintaining of associated information systems.
- Record, monitor and report on work activities in line with the Division's performance requirements.
- Maintain an awareness of and provide advice regarding contemporary workplace standards issues, gained through ongoing research and training.
Desirable Requirements
Post-secondary qualifications in Work Health and Safety and/or a Diploma in Government (Workplace Inspection)
Download the Statement of Duties and any Associated Documents
Statement of Duties (Generic) Regulatory Information Officer - Helpline May 2026.docx
Statement of Duties (Generic) Regulatory Information Officer - Helpline May 2026.pdf
Information for applicants (WorkSafe Tasmania).docx
Information for applicants (WorkSafe Tasmania).pdf
How to apply
To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV. We do not require a separate statement addressing the selection criteria.
Please apply online by clicking the 'Apply Now' button.
Refer to the 'Information for Applicants' document for further information. Please note, attachments must be in Microsoft Word or PDF format.
If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 4914
For more information
Jason Bourne
Acting Manager Client Services, Helpline
jason.bourne@justice.tas.gov.au
1300 366 322
Reasonable Adjustment Queries
People Strategy Team
(03) 6165 7602