Data Maintenance and Support Officer (370545)


Department of State Growth
Transport
Transport Users & Services
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

Tasmanian State Service Award - General Stream Band 4

Salary:

$83,011.00 to $95,547.00 per annum

Employment type:

Permanent, flexible, Permanent, full-time

Region:

South

Location:

Hobart

Job description:

The position provides specialised skills and advice in the management and analysis of data across the business systems that support the Passenger Transport Services Branch to enable insights and decision making.

We are a diverse and inclusive workplace that understands the importance of flexibility. Talk to us about what flexibility may look like for you.

Period of Appointment

Appointment to the role is on a permanent, flexible basis (up to 73.5 hours per fortnight).

Duties

  • Undertake semi-automated data extraction, transformation and loading activities to support a range of Passenger Transport systems, services, functions and capabilities.
  • Monitor and maintain data quality across Passenger Transport systems, including implementation of manual data correction activities, providing training to system users, and identifying opportunities for improvement of system design or business processes.
  • Undertake detailed reporting activities to enable a better understanding of Public Transport operator performance and customer behaviour trends, which in-turn allow for data-driven decision making and enhanced policy development.
  • Conduct targeted data analysis to support fraud investigation and decision making in the various Passenger Transport subsidy schemes and regulated programs.
  • Communicate data insights and findings clearly to a range of stakeholders, including executives and non-technical audiences, to support understanding and informed decision-making.
  • Maintain and enhance various public-facing forms and guidelines, which inform key customer segments, program members and industry partners.
  • Assist with supplementary system administration or business improvements tasks as directed, such as reviewing system log files or updating branch procedures and documentation.
  • Undertake other project work as required that is within the scope of the roles classification.

Desirable Requirements

  • Appropriate tertiary qualifications and/or experience.

Download the Statement of Duties and Associated Documents

Download File Statement of Duties - Data Maintenance and Support Officer (370545).docx

Download File Statement of Duties - Data Maintenance and Support Officer (370545).pdf

Download File Advice to applicants.DOCX

Download File Advice to applicants.pdf

 

For more information

Name: Luke Stewart
Position: Manager, PT Systems and Improvement
Email: luke.stewart@stategrowth.tas.gov.au 
Phone: 03 6165 5210 

How to apply

To apply, please provide a one to two page document outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV. 

Online applications are preferred, please click the blue Apply Now button.

-or-

Complete the following application form and email your application to us at recruitment@stategrowth.tas.gov.au

Download File Application for Employment (Form 201).DOCX

Download File Application for Employment (Form 201).pdf

 

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  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.