Visitor Services Officer (708097)


Department of Natural Resources and Environment Tasmania
Parks and Wildlife Service
Operations
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

Tasmanian State Service Award - General Stream Band 3

Salary:

$74,783.00 to $80,835.00 pro rata, per annum

Employment type:

Permanent, flexible, Permanent, full-time

Region:

North

Location:

Freycinet

Job description:

Assist the Business Enterprise Coordinator with the day-to-day operations of the visitor centre including the interpretation displays, park shop, stock management and routine supervision of less experienced staff.

About the role

As the Visitor Services Officer, you will provide high-quality services to support the business enterprise at the popular tourist destination of Freycinet National Park with its breathtaking natural beauty and stunning white sandy beaches. Reporting to the Business Enterprise Coordinator, you will be responsible for:

  • Assisting with the day-to-day operation of the Visitor Centre including the park shop.
  • Providing an information service to visitors.
  • Carrying out sales, collecting and accounting for income (park entry fees, admission charges, fees, donations).
  • Balancing and reconciling the daily, weekly and monthly monies and assisting with ordering stock.

This role is permanent, working 73.5 hours per fortnight including weekends and public holidays in accordance with a roster. 

About us

The Department of Natural Resources and Environment Tasmania (NRE Tas) is committed to our vision of “delivering a sustainable Tasmania” where our natural resources, cultural values and environment are recognised and used sustainably to support our future prosperity. We take pride in fostering a workplace where diversity is celebrated, inclusivity is embraced, and safety is paramount. 

We are committed to building a positive and proactive child safe culture to support child safety and wellbeing. We strive to create an environment where every individual feels respected, valued, and empowered to bring their authentic selves to work.

We understand that work-life balance is essential for personal and professional success. That’s why we offer flexible work options and are dedicated to making workplace adjustments that empower individuals to fully engage and excel in their roles.

Hours per fortnight

73.50 hours per fortnight (minimum 58.80 hours, by negotiation).

Desirable requirements

  • A current motor vehicle driver’s licence.
  • A current Workplace Level 2 First Aid Certificate or equivalent.

Download the Statement of Duties and Advice Documents

Download File SOD - 708097 - Visitor Services Officer - Band 3.docx

Download File Advice to Applicants.docx

How to apply

  1. Review the Statement of Duties.
  2. Click the "Apply now" button.
  3. Complete the application form.
  4. Upload your Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties (please note that we do not require a separate statement addressing the selection criteria).
  5. Attach a copy of your current Resumé/CV.

Refer to the Advice to Applicants document for further information.

If you are unable to submit your application online, please contact Recruitment via recruitment@nre.tas.gov.au.

If you require any reasonable adjustments during the recruitment process, please let us know.

For more information please contact:

Tash Harris
Visitor Services Coordinator
Email: Tash.Harris@parks.tas.gov.au
Phone: 0437 446 757

Refine search

Employment type

Regions

Categories

Agencies

  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.