Manager Loan Services (424130)
Department of State Growth
Business Services
Risk and Resource Management
Applications must be submitted by
Position details
Applications close:
AEST
Award/Classification:
Tasmanian State Service Award - General Stream Band 7
Salary:
$129,302.00 to $136,089.00 per annum
Employment type:
Permanent, flexible, Permanent, full-time, Permanent, part-time
Job description:
Lead and manage the effective and efficient operations of the Loan Services team, responsible for the end-to-end management of the department’s $200m loan portfolio. In addition to responsibilities for operational management, the role provides regular reporting and specialist advice to the Tasmanian Development and Resources Board (TDR). This role reports regularly to the Board and its sub committees on the performance of the loans portfolio and provides advice on emerging issues and trends. The role also supports lending managers within the department in matters relating to loan security, risk management, and post-approval management of loans. This role leads the continuous improvement of loan management policy and processes within the department to enhance operational effectiveness and efficiency of service.
We are a diverse and inclusive workplace that understands the importance of flexibility. Talk to us about what flexibility may look like for you.
Duties
- Lead and manage the Loan Services team responsible for pre-approval advice and the support of post-approval loan management, promoting strong internal and external client service and business focussed approach.
- Provide authoritative and consistent advice, support and skills coaching across business areas responsible for delivering loans to external clients, working in a professional and client focused manner, developing effective and productive stakeholder relationships, and leading business improvement projects.
- Analyse lending metrics to provide regular quality reporting and specialist advice to the Tasmanian Development and Resources (TDR) Board and its subcommittees on loan quality and risk, financial and commercial viability, and ongoing compliance with TDR’s credit policy. Prepare the monthly board report and attend Tasmanian Development Board meetings, as required.
- As an approved delegate of TDR, exercise judgement in accordance with the approved delegation on any request to vary loan terms and/or conditions and execution of loan and other variations documents as required.
- Liaise and negotiate with internal and external parties for legal advice to develop quality legal documentation for loan agreements and security documentation and assume relationship management of impaired loans with arrears greater than 90 days, including liaising with external professionals such as receivers and liquidators.
- Ensure lending risks are mitigated and processes are clear and consistent, and manage the development and maintenance of templates, tools, and resources (including policies, procedures, risk management tools and quality standards).
- Ensure that all applicable terms and conditions of approved loans are accurately reflected in the relevant legal documentation and appropriately recorded within the department’s information systems.
- Provide oversight and direction on management of all loan data, technology and resources for compliance, data security, integrity and future use, including management of the current system, scoping, development and implementation of any future system needs, and maintenance of legacy systems to meet business and statutory requirements.
Desirable Requirements
- Relevant tertiary qualifications and/or banking/financial industry experience including principles of debt collection and insolvency.
Download the Statement of Duties and Associated Documents
Statement of Duties - Manager Loan Services - 424130.docx
Statement of Duties - Manager Loan Services - 424130.pdf
Advice to applicants.DOCX
Advice to applicants.pdf
For more information
| Name: |
Melissa Pollard |
| Position: |
Director, Risk and Resource Management |
| Email: |
melissa.pollard@stategrowth.tas.gov.au |
| Phone: |
0400 248 548 |
How to apply
To apply, please provide a one- to two-page document outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.
Online applications are preferred, please click the blue Apply Now button.
-or-
Complete the following application form and email your application to us at recruitment@stategrowth.tas.gov.au
Application for Employment (Form 201).DOCX
Application for Employment (Form 201).pdf