Business Services Coordinator (356882)


Department of Justice
Office of the Ombudsman and Health Complaints Commissioner
Corporate Administration
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

Tasmanian State Service Award - General Stream Band 4

Salary:

$80,593.00 to $92,764.00 per annum

Employment type:

Permanent, full-time

Region:

South

Location:

Hobart

Job description:

The position contributes to the efficient and effective management and coordination of the business and administrative services to the Office of the Ombudsman and Health Complaints Commissioner to ensure the Office meets and reports on its core business requirements.

We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.

The Office of the Ombudsman and Health Complaints Commissioner supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.

We are a diverse and inclusive workplace and understand the importance of flexible working arrangements.  Talk to us about how this could work for you.

Hours per fortnight

73.50 hours per fortnight - flexible options available. 

Duties

  1. Assist with the management and oversight of the administrative support functions to the Office, including the management of a small team of reception/administrative staff. 
  2. Responsible for the system administration of the Office’s
    • record management system (Content Manager) and provide training to staff on all matters regarding records management. 
    • case management system (Resolve) including the production of statistical reports for internal and external purposes.
  3. Coordinate the archive and disposal function in accordance with the Government recordkeeping standards, the Office’s standard operating procedures and the Archives Act 1983, as well as the periodic auditing of and reporting on the Office’s record-keeping compliance.
  4. Undertake clerical and administrative tasks that includes the
    • Processing of financial transactions, procurement of supplies in accordance with Government financial policies and procedures and assist with monitoring the budget.
    • Assisting with the recruitment and induction of new staff
    • Maintain the Office’s website and intranet and be the first point of contact for ICT support.
    • Assist in the coordination of property maintenance, vehicle fleet and parking arrangements.
    • Maintenance of administrative procedural manuals
  5. Provide assistance and support to the Ombudsman and Business Manager as required.

Essential Requirements

Nil.

Pre-employment Checks

The Head of State Service has determined that the person nominated for this vacancy is to satisfy a pre-employment check before taking up the appointment, promotion or transfer.

The following checks are to be conducted:

1. Pre-employment checks

• Arson and fire setting
• Violent crimes and crimes against the person
• Sex-related offences
• Drug and alcohol related offences
• Crimes involving dishonesty
• Crimes involving deception
• Making false declarations
• Malicious damage and destruction to property
• Serious traffic offences
• Crimes against public order or relating to the Administration of Law and Justice
• Crimes against Executive or the Legislative Power
• Crimes involving Conspiracy

2. Disciplinary action in previous employment.

3. Identification check.

Desirable Requirements

  • Relevant tertiary qualifications.
  • Working with Vulnerable People Registration

Download the Statement of Duties and any Associated Documents

Download File Statement of Duties - Corporate - Business Services Coordinator - 356882.docx

Download File Statement of Duties - Corporate - Business Services Coordinator - 356882.pdf

Download File Information for Applicants (DOJ) Short Form Application.docx

Download File Information for Applicants (DOJ) Short Form Application.pdf

Download File FAQs Short Form Application.docx

Download File FAQs Short Form Application.pdf

How to apply

To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.

Please note that we do not require a separate statement addressing the selection criteria.

Please apply online by clicking the 'Apply Now' button.

Refer to the 'Information for Applicants (DOJ)' document for further information.  Please note, attachments must be in Microsoft Word or PDF format.

If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 4946

For more information

Allira Berry
Business Manager
Email: allira.berry@ombudsman.tas.gov.au 
Phone: (03)6166 4566 

 

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  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.