The Team:
The team operates in a fast-paced environment, supporting various health programs and initiatives across the state. Their work contributes directly to the efficiency and effectiveness of health service delivery, ensuring compliance with government policies and financial procedures.
The Role:
The role delivers a range of business and/or project activities that enhance service delivery to achieve results. Within this context the role:
- Develops and provides advice, guidance, and support in one or more of the following: business improvement; customer service; event and/or learning management; information management; data collection and processing; business administration and/or project activities.
- Works collaboratively within, and across, teams and with stakeholders to meet agreed briefs and branch service standards.
You will need to:
- Provide business advice, services and support that meet customer requirements and improve the customer experience. Activities may encompass project management activities; performing information management or service management tasks; logging issues; actioning financial, procurement and human resources requirements; facilitating professional learning and other events; supporting the implementation of change initiatives; assisting customers with enquiries; and/or business as usual (BAU).
- Implement operational service delivery, process improvements and business solutions including the preparation and maintenance of supporting documentation. Facilitate others to better understand and utilise branch processes and procedures, including delivering training as required. Deliver support and services in accordance with service level agreements, standards, or business requirements.
- Work with one or more teams to support the delivery of project outcomes or BAU. Contribute to preparation, update and distribution of documentation including plans, reports, correspondence, meeting agendas and minutes, financial, procurement and human resources reports.
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Details of appointment:
Fixed term full time, day worker position, working 76 hours per fortnight, commencing as soon as possible for a period of six months.
*notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary: $81,915 to $94,263 per annum. Our Employer 12% superannuation contribution is on top of this amount.
Salary range is in accordance with Public Sector Unions Wages Agreement 2022.
Benefits available to eligible candidates:
- A range of leave entitlements, including study leave and Professional Development Support.
- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.
More information about our Employee Benefits can be found here
Eligibility:
Applicants should note the following criteria are desirable:
- Current Driver’s Licence.
Position Features:
- From time to time the role may require the occupant to perform some duties outside of normal working hours.
- Travel between sites may be required.
Note: - Please refer to the Application Guide for more information of pre-employment check.
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
Application Guide:
How to apply:
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
*Applications from Recruitment agencies will not be accepted for this role
For more information:
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
Name: Sophie Medhurst
Position: Manager - Project Support Services
Phone number: (03) 6166 1360
Email address: sophie.medhurst@health.tas.gov.au
What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!
Make It Tasmania | Move for a great lifestyle
One Health Podcast - Spotify
One Health Podcast - Apple
Tasmanian Health Careers | Tasmanian
Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.
