The Team:

The SOE (Standard Operating Environment) team within the Department of Health Tasmania is responsible for the management and support of the digital workplace environment across the organisation. This includes overseeing Microsoft 365 services, maintaining and deploying the Standard Operating Environment across all devices, managing cloud-based infrastructure and services, and administering mobile device management solutions to ensure secure, consistent, and efficient access to digital resources for all staff. We strive to deliver excellence in digital technology to achieve improved outcomes for healthcare, our consumers, our workforce, and the Tasmanian community.

The Role:

• Manage and support Microsoft 365 services across the organisation

• Maintain and deploy the Standard Operating Environment (SOE) for end-user devices

• Oversee cloud infrastructure and services to support secure and scalable operations

• Administer mobile device management (MDM) to ensure secure access to corporate resources

• Ensure consistency, security, and efficiency across the digital workplace environment

You will need:

1. Capacity to deliver technology-based solutions, excellent customer service and accurate technical support within a high paced and complex work environment.
2. Demonstrated ability to lead a small team, and the capacity to foster understanding and learning.
3. Well-developed listening, speaking and written communication skills including the capacity to provide clear advice and technical instructions to a broad range of stakeholders and customer.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment:

Fixed term full time, day worker position, working 76 hours per fortnight, commencing as soon as possible for a period up to twelve (12) months. 

*notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary: $107,899 to $122,292 per annum. Our Employer 11.5% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Salary Packaging:

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates:

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

More information about our Employee Benefits can be found here

Eligibility:

Applicants should note the following criteria are desirable:

• Appropriate qualifications in ICT or related discipline

• Industry recognised certifications

• Current Driver’s Licence

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties: 

• Technical Consultant (Client Services) ICT3.docx

Application Guide:  

• Department of Health - Applicant Guide Sep 2024.docx

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

*Applications from Recruitment agencies will not be accepted for this role

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Mark Turner
Manager / Standard Operating Environment & Cloud
03 6165 9655
mark.w.turner@health.tas.gov.au

What it is like working at the Department of Health? 

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify 

One Health Podcast - Apple 

Tasmanian Health Careers | Tasmanian 

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.