Tasmania is no ordinary place, and the people who get to tell its stories to the world are no ordinary team.

At Tourism Tasmania, we connect travelers culturally and emotionally with our island, and the technology that powers that work matters deeply to us. We're looking for a Head of Technology & AI to lead the function that delivers, develops and enables our technology, data and AI capability, and to do it during one of the most interesting periods in the agency's history.

The role

This is a senior technical leadership role with real scope. Reporting to the Chief Technology & AI Officer, you'll translate technology strategy into execution, leading delivery, software development, architecture, and technology operations as an integrated capability. You'll be the primary technical partner to the CTAIO, bringing the depth and operational insight that keeps strategic ambition grounded in delivery reality.

You'll lead the technical implementation of emerging capabilities including AI-powered semantic search, itinerary builders, recommendation engines and intelligent automation. You'll oversee composable architecture decisions, embed modern engineering practices, and drive internal systems and process improvements that change how the agency operates.

This is not a strategy-only role. You'll get into the detail when it matters, make technical calls with confidence, and lead a team of delivery managers, developers, business analysts, architects and technology support staff through a period of significant transformation.

What you'll bring

- A hands-on technical background in software development, architecture or technical leadership, with demonstrated experience leading delivery teams spanning development, operations and technical architecture

- A modern approach to delivery with proven experience using emerging tools to accelerate development, improve quality and increase team velocity, including CI/CD pipelines, code review processes and automated testing frameworks

- Demonstrated experience implementing AI, machine learning or intelligent automation that delivered measurable business value. You have shipped these capabilities into production, not just evaluated or scoped them

- Genuine AI literacy across foundation models, retrieval-augmented generation, semantic search and intelligent automation, with the ability to interrogate vendor claims and guide the team's AI adoption from a position of technical depth

- Strong delivery management capability across complex technology programs, with experience balancing multiple workstreams and managing delivery risk

- Technical depth across modern web architecture, composable platforms, cloud infrastructure and AI/ML systems

- People leadership experience with the ability to build capability, manage performance and develop teams through organisational change

Who we are

We're a team of spirited humans united by a deep connection with Tasmania and its people. We work in an environment where curiosity is encouraged, courage is celebrated and a bit of Tassie magic runs through everything we do. We offer flexible working, genuine investment in your development and a purpose that goes well beyond the day job. When Tasmania thrives, so do we.