Make a Real Difference Where It Matters Most – Join Us as a Child Safety Wellbeing Worker
About Us
The Department for Education, Children and Young People (DECYP) is committed to the safety, wellbeing and lifelong learning of Tasmania’s children and young people. Within DECYP, the Strong Families, Safe Kids Advice and Referral Line is a central contact point for people seeking guidance about concerns for children and is now entering an exciting period of transformation.
About the Role
As a Child Safety Wellbeing Worker, you’ll be part of a dedicated, collaborative team that responds to callers seeking information, advice and support about the safety and wellbeing of children and families. Working in statewide service based in Hobart, you will:
- Answer and triage calls, to determine the most appropriate response in the best interests of the child.
- Provide information and advice on service options and other approaches that support children and families and actively facilitate referrals to community and specialist services where appropriate.
- Apply risk and safety assessment frameworks to identify when a child may be at risk and initiate protective responses as needed, including referral to the Child Safety Service for assessment.
- Activate strengths-based responses with families and their networks to help build safety within the family context.
- Collaborate with co‑located and external partners to seek specialist advice on complex concerns.
- Maintain accurate records, prepare succinct summaries for review processes, and uphold privacy, confidentiality, and information-sharing obligations.
In this fast-paced environment, your calm, compassionate communication and sound professional judgement will help families access the right support at the right time—contributing to safer, stronger outcomes for children across Tasmania.
*Please note, a redesign of the Advice and Referral Line is currently underway to strengthen the response to vulnerable and unsafe children and young people in Tasmania through rapid screening and triaging. Successful applicants will be joining the service at a time of exciting service evolution for the Child Safety Service and further information about this redesign can be provided by the contact person
What we are Looking For
- We’re seeking people who bring:
- A genuine passion for child safety, wellbeing and family support.
- Exceptional communication skills for phone-based conversations—adept at listening, exploring concerns, de‑escalating, and explaining next steps clearly.
- Sound assessment capability—able to apply risk and safety frameworks and exercise professional judgement under limited direction.
- Strengths-based and trauma-informed practice, with cultural humility and a commitment to equity.
- Relationship-building skills to collaborate with families, professionals and community partners.
- Resilience, integrity and self-awareness, with a commitment to reflective practice, self-care and continuous learning.
- Strong record-keeping and systems skills, including timely, accurate documentation.
A career that matters:
Be part of a team making a tangible impact in children’s lives.
- A career with purpose – Help create safer, brighter futures for Tasmanian children, families and communities.
- Relocation support – Eligible applicants may receive financial assistance to relocate to Southern Tasmania—renowned for natural beauty, vibrant culture and welcoming communities.
- Flexible working options – We support balance. Talk to us about flexible arrangements that help you thrive.
- Professional development from day one – Access a structured induction, ongoing supervision, coaching, and clear development pathways within DECYP.
- A supportive and connected workplace – Join a team that values wellbeing, offers employee assistance programs, and fosters a positive, inclusive culture.
- Commitment to child safety – DECYP is a child-safe organisation. We uphold the highest standards of safety, integrity and accountability.
Condition of Employment
- Salary: $73,834.00 to $111,364.00 pro rata per annum + 12% Superannuation
- Classification: Allied Health Professional Level 1-2
- Award/Agreement: Allied Health Professionals Public Sector Unions Wages Agreement
- Location: Hobart
- Hours of Work: Permanent full-time day work; fixed term full-time and part-time day work (start ASAP).
Please note: Other permanent and fixed-term full-time and part-time vacancies that may arise in the future may also be filled from this process.
Essential Requirements
- A tertiary qualification approved by the relevant National Board, for example a Bachelor of Social Work, and eligibility for membership with the relevant National Board or professional association; or
- An alternative tertiary qualification (AQF Level 7 Qualification) in a discipline considered relevant to the duties, for example Bachelor of Arts with a Major in Psychology, Bachelor of Youth Work, Bachelor of Psychological Science; or
- An associate degree, Advanced Diploma or Diploma (AQF Level 5 or 6 Qualification) in a discipline considered relevant to the duties, for example a Diploma in Community Services.
- Current Tasmanian Registration to Work with Vulnerable People (Employment Status).
- Pre-employment conviction and disciplinary checks will apply.
For detailed information on qualifications and eligibility, please refer to the Statement of Duties.
How to apply
Your application is the first step towards working for the Department for Education, Children and Young People.
To be considered, submit a one-to-two-page short form application (SFA) outlining your experience, skills and knowledge as they relate to the Statement of Duties. Tell us why you’re excited about this role and how you’ll contribute to child safety and wellbeing in Tasmania.
Application Requirements:
As part of your online application, please include:
- Your updated resume, detailing relevant qualifications and training.
- Contact details for two referees, who may be contacted at any stage of the selection process, including shortlisting.
Statement of Duties and a reference guide to assist with applying online can be found here:
Applications should be submitted online by 11.30pm AEDT on the advertised closing date.
Contact
If you want to learn more about this great opportunity, please contact Tim Mischlewski, Service Development Practice Advisor at Tim.Mischlewski@decyp.tas.gov.au or phone 0419334119.