Visitor Services Coordinator (708585)
Department of Natural Resources and Environment Tasmania
Parks and Wildlife Service
Tourism, Experience and Visitor Services
Applications must be submitted by
Position details
Applications close:
AEST
Award/Classification:
Tasmanian State Service Award - General Stream Band 4
Salary:
$83,011.00 to $95,547.00 pro rata, per annum
Employment type:
Permanent, flexible, Permanent, full-time
Job description:
Co-ordinate the Visitor Services team to ensure delivery of high-quality customer service to visitors and local community members accessing Tasmanian National Parks and Reserves and booking multi night walks.
About the role
The purpose of the role is to co-ordinate the Visitor Services team to ensure delivery of high-quality customer service to visitors and local community members accessing Tasmanian National Parks and Reserves and booking multi night walks. The role also includes ensuring effective systems and processes are in place for the administration and collection of revenue for the Parks and Wildlife Service and enhancing the visitor experience.
About us
The Department of Natural Resources and Environment Tasmania (NRE Tas) is committed to our vision of “delivering a sustainable Tasmania” where our natural resources, cultural values and environment are recognised and used sustainably to support our future prosperity. We take pride in fostering a workplace where diversity is celebrated, inclusivity is embraced, and safety is paramount.
We are committed to building a positive and proactive child safe culture to support child safety and wellbeing. We strive to create an environment where every individual feels respected, valued, and empowered to bring their authentic selves to work.
We understand that work-life balance is essential for personal and professional success. That’s why we offer flexible work options and are dedicated to making workplace adjustments that empower individuals to fully engage and excel in their roles.
Hours per fortnight
73.50 hours per fortnight (minimum 58.80 hours, by negotiation).
Desirable requirements
- A current motor vehicle drivers’ licence.
Download the Statement of Duties and Advice Documents
Statement of Duties
Advice to Applicants
How to apply
- Review the Statement of Duties.
- Click the "Apply now" button.
- Complete the application form.
- Upload your Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties (please note that we do not require a separate statement addressing the selection criteria).
- Attach a copy of your current Resumé/CV.
Refer to the Advice to Applicants document for further information.
If you are unable to submit your application online, please contact Recruitment via recruitment@nre.tas.gov.au.
If you require any reasonable adjustments during the recruitment process, please let us know.
For more information please contact:
Suzy Rodgers
Business Enterprise and Visitor Services Manager
Email: suzy.rodgers@parks.tas.gov.au
Phone: 0427 236 692