Tour Guide (TG2024)


Port Arthur Historic Site Management Authority
Tourism Operations
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

Port Arthur Historic Site Management Authority Award - General Stream Band 2 RDW

Salary:

$81,026.00 to $87,205.00 per annum

Employment type:

Fixed-term, casual

Region:

South

Location:

Port Arthur

Job description:

The Tour guide will use the principles of thematic interpretation, inform and engage both daytime and ghost tour visitors to the Port Arthur Historic Sites.

The Tour guide will use the principles of thematic interpretation, inform and engage both daytime and ghost tour visitors to the Port Arthur Historic Sites in a range of ways and locations whilst providing a high level of customer service and supporting a culture which values safety as the primary consideration in all activities. Multiple positions available. 

Duties

  • Present oral interpretation by undertaking guided tours and delivering commentaries
  • Deliver exceptional customer service and present interpretation to both daytime and ghost tour visitors to the Port Arthur Historic Sites
  • Provide support to the Manager as required with the various functions of the business unit, such as appropriate divisional projects, mentoring new staff, undertaking VIP tours and administrative duties
  • Provide relevant and accurate information to visitors regarding activities, features and facilities offered at the Port Arthur Historic Sites and within the Region and maintain that product knowledge
  • Promote and maintain PAHSMA’s Vision, Purpose and Values in all contact with visitors and colleagues
  • Actively participate in and contribute to the PAHSMA’s Work Health and Safety processes
  • Perform any other assigned duties/projects within PAHSMAs Tourism Operations division at the classification level that are within the employee’s competence and training

Period of Appointment

Two year appointment. 

Download the Position Description and Associated Documents

Download File Position Description - Tour Guide.pdf

Download File Position Description - Tour Guide.docx

Download File Info for Applicants - Tour Guide.pdf

Download File Info for Applicants - Tour Guide.docx

How to apply

Please apply online by clicking the blue 'Apply Now' button.

Please submit your resume and a 300-word (max) written pitch outlining your suitability for the role and reason for applying.

Please note that we do not require a separate statement addressing the selection criteria. 

Refer to the 'Information for Applicants' document for further information. 

Please note attachments must be in Microsoft Word or PDF format.

If you are unable to submit your application online, please contact the PAHSMA Recruitment team at recruitment@portarthur.org.au

For more information

Jake Bradshaw

Guiding Manager

jake.bradshaw@portarthur.org.au

0417064063

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  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.