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Careers with the
Tasmanian Government

Front of House Supervisor (FOHS - 2021)

Port Arthur Historic Site Management Authority
Tourism Operations

Applications must be submitted by

Position details

Applications close: AEST
Award/Classification:Port Arthur Historic Site Management Authority Award - General Stream Band 4 RDW
Salary:$91,109.00 to $105,051.00 per annum
Employment Type: Fixed-term, full-time
Region: South

Period of Appointment

12 months

Duties

  • Coordinate Front of House Food and Beverage (F&B) operations for PAHSMA in conjunction with Back of House operations.
  • Undertake administrative, financial and people focused duties to ensure efficiency, productivity and profitability of the F&B outlets.
  • Contribute to the financial management of F&B operations including the continued improvement, implementation and analysis to ensure ongoing profitability.
  • Ensure the quality and visual presentation of merchandise in all F&B outlets is of the highest quality and aligns with current consumer and industry trends and visitor satisfaction.
  • Supervise Front of House staff in their performance of duties ensuring accuracy of transactions, high levels of customer service, compliance with food safety standards, sanitation and safety regulations and other administrative duties.
  • Provide leadership in the ongoing improvement of the food and beverage units by communicating corporate objectives, PAHSMA Values and expectations.
  • Investigate and appropriately resolve issues or concerns as they arise within areas of responsibility, including visitor complaints
  • Incident Controller (Rostered) as detailed in PAHSMA’s Emergency Management Plan
  • Undertake other relevant duties as directed by the Director Tourism Operations

Download the Statement of Duties and any Associated Documents

Download File 2021_06_9_SOD_FOH_Supervisor.pdf

Download File 2021_06_9_SOD_FOH_Supervisor.docx

Download File Info for Applicants - FoH Supervisor.pdf

Download File Info for Applicants - FoH Supervisor.docx

How to apply

Please apply online by clicking the blue 'Apply Now' button.

In order to be considered for this position it is a requirement that you address the selection criteria which are located in the Statement of Duties.

Refer to the 'Information for Applicants' document for further information. 

Please note, attachments must be in Microsoft Word or PDF format.

If you are unable to submit your application online, please contact the PAHSMA Recruitment Officer on (03) 6251 2357.

For more information

Anne McVilly
Director Tourism Operations
anne.mcvilly@portarthur.org.au
0409 308 385

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  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.